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Help Centre
Billing & order queries
Getting started with White Rose
Accessing free resources
Accessing premium resources
Help & guidance on our schemes
Hot topics & FAQs
White Rose Updates
Release dates
Resources FAQs
Premium subscription FAQs
Managing your online account
Managing users
Changing your settings
Renewals
Billing & order queries
Order queries
Billing queries
Get in touch
Billing & order queries
Information on billing, payments, cancellations and refunds.
Order queries
My order is incorrect
I want to return my order
My order is damaged
I haven't received my order
Cancelling or amending orders
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Billing queries
Can I pay by invoice?
I haven't received my invoice
I want to use a Purchase Order/PO number with my order
